Refunds & Cancellation
Cancelling
You can cancel at any time from your account page. Cancellation is immediate, self-serve, and takes two clicks. We do not require you to email us, call us, or speak to anyone to cancel.
When you cancel, your subscription does not renew again. Your access continues until the end of the period you have already paid for.
Billing terms
- Monthly — Rebills at $12.99 USD every 30 days until cancelled. Cancel anytime from your account page.
- Quarterly — Rebills at $34.99 USD every 90 days until cancelled. Cancel anytime from your account page.
- Annual — Rebills at $99.00 USD every 365 days until cancelled. Cancel anytime from your account page.
Refunds
Because access to content is granted immediately on purchase, subscriptions are generally non-refundable once the billing period has begun. We do issue refunds in these circumstances:
- A duplicate or accidental charge
- A charge made after you cancelled
- A technical fault that prevented access for a material part of the period
- An unauthorised charge — see below
Unrecognised or unauthorised charges
Charges appear as «BLOCKED — FILL BEFORE LAUNCH». If you do not recognise a charge, contact «BLOCKED — FILL BEFORE LAUNCH» or call «BLOCKED — FILL BEFORE LAUNCH» before contacting your bank. We can identify and refund a charge in minutes; a bank dispute takes weeks and can lock the account it came from.
If a charge was genuinely unauthorised, we refund it in full and block the card from further use on the platform.
How to reach us
Contact page · «BLOCKED — FILL BEFORE LAUNCH» · «BLOCKED — FILL BEFORE LAUNCH»
Review with counsel before publication. Consumer-protection rules on auto-renewal disclosure vary by state and country and may require additional or differently-worded notice.